SALT Plumbing Air & Electric

At SALT, we take a holistic approach to employee well-being. On the job, we ensure safe working conditions, provide regular breaks, and foster a positive, team-focused work culture. Off the job, we support our team with comprehensive benefits like health insurance, paid time off, and flexibility for family responsibilities. We believe that when our employees are cared for in every aspect of life, they’re empowered to thrive both personally and professionally.

Safety is a top priority at SALT. We provide all field technicians with Personal Protective Equipment (PPE) and conduct continual safety training to ensure best practices are always followed. We also offer Workers’ Compensation coverage and actively cultivate a culture of safety, where every team member is empowered to speak up, look out for one another, and prioritize well-being on every job site.

At SALT, we believe in celebrating our team’s hard work and achievements. Employees are recognized through:

• Yearly Gala: Recognition for top performers and outstanding contributions
• Quarterly breakfasts: Gift cards and public acknowledgment of achievements
• Opportunities for bonuses: Performance-based bonuses as a reward for exceptional work

We want to make sure our employees feel valued and appreciated for the amazing work they do!

At SALT, we take a proactive approach to performance development. We offer:

• One-on-one coaching regularly to provide ongoing feedback and support
• Call-by-call coaching daily to ensure continuous improvement and guidance
• 90-day reviews to assess progress and provide feedback early on
• Annual reviews for in-depth performance evaluations, goal-setting, and career growth discussions

We are committed to helping our team members succeed and grow within the company!

At SALT, we value feedback and encourage open communication. We maintain an open-door policy, allowing employees to speak directly with management whenever they have questions, comments, or concerns. Additionally, we have an open email where employees can send their input at any time. We believe in fostering a collaborative environment where everyone’s voice is heard and valued.

Yes, absolutely. Our employees are directly involved in all SALTcares projects, donating their time, skills, and expertise to serve families in need throughout the community. Whether installing free HVAC systems, water heaters, or supporting local initiatives, our team members take an active role in giving back. In addition to SALTcares work, our staff also supports the Williamson County Children’s Advocacy Center by participating in their annual toy drive and helping with event setup. Community service is deeply embedded in our culture, and our team takes pride in using their talents to make a real, lasting difference in people's lives.

Yes, community service is a core part of who we are at SALT. Through our nonprofit organization, SALTcares , we help families in need by providing and installing HVAC systems and water heaters at no cost, ensuring that every family has access to a safe, comfortable home, regardless of financial circumstances. Beyond our local community service, SALT’s owners are personally involved in broader advocacy efforts. Their daughter lives with Limb Girdle Muscular Dystrophy (LGMD2A), and as a family, they are deeply committed to advancing research, awareness, and support for those affected by this rare disease. They actively fundraise for Coalition to Cure Calpain 3, a nonprofit dedicated to finding a cure, and they participate annually in Limb Girdle Muscular Dystrophy Day on the Hill, advocating directly to members of Congress to increase awareness, drive research funding, and push for policy changes that support the rare disease community.

For SALT, giving back isn't just something we do — it's a reflection of our values, our heart, and our commitment to making a lasting impact both locally and nationally.

Yes, there are plenty of opportunities for bonuses, overtime, and additional earnings at SALT. We offer performance-based bonuses to reward exceptional work, and there is potential for overtime based on workload and availability. Additionally, our compensation structure includes commission-based earnings for technicians, providing extra opportunities to boost income through excellent service and performance.

Yes, at SALT we love celebrating our team and offering unique perks to make work even more rewarding. Some of our standout benefits include:

• 8 hours of paid time off on your birthday after your first year with the company
• Yearly fishing trips to relax and bond with the team
• Quarterly company breakfasts to keep everyone connected and energized
• Fall Festival and Christmas BBQ for seasonal fun and team bonding
• Annual Gala to celebrate achievements and honor our team

We believe in making work enjoyable and ensuring our employees feel valued both in and out of the office!

Yes, SALT offers a comprehensive benefits package that includes Medical, Dental, and Vision Insurance to keep you and your family covered. We also provide supplemental health insurance for additional support. Additionally, we offer a 401(k) retirement plan with company matching to help you plan for the future.

At SALT, we believe in taking care of our team with a comprehensive compensation and benefits package that reflects our appreciation and commitment to each employee’s well-being. Our package includes:

• Base salary + performance bonuses for management roles
• Hourly or commission-based pay for technicians, depending on position and experience
• Bonus opportunities and performance incentives
• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan with company matching
• Paid time off (vacation and sick days)
• Paid holidays, including your birthday and Veterans Day for veteran employees
• Opportunities for company vehicles, based on role and performance
• Team celebrations and company events, including our annual Gala, Fall Festival, team fishing trip, and quarterly company breakfasts that bring everyone together to connect, recharge, and celebrate milestones

We don’t just offer a job — we offer a culture of growth, recognition, and belonging.

SALT offers access to wellness programs through employee-elected health insurance plans. These programs provide support for overall health, including preventive care, mental health services, and other wellness resources to help employees maintain a healthy work-life balance.

Yes, at SALT we are committed to using cutting-edge technology to provide the best experience for both our customers and our team. We use ServiceTitan, an industry-leading service management software, to streamline scheduling, dispatching, invoicing, and customer communication. Our fleet is equipped with Samsara GPS technology for real-time tracking, route optimization, and increased safety. Every technician is provided with an iPad for easy access to job information, updates, and seamless communication. We also utilize PulseM, a customer communication and reputation management platform, to enhance customer interactions, gather feedback, and ensure a top-quality experience on every job. Alongside our investment in modern plumbing, HVAC, electrical, and generator tools, our technology helps us deliver efficient, professional, and personalized service every day.

At SALT, we believe in setting our team members up for success with the best tools and technology available. Each lead technician is equipped with an iPad for streamlined communication, scheduling, and invoicing through ServiceTitan, our state-of-the-art service management platform. Technicians also have access to modern, high-quality plumbing, HVAC, and electrical tools, and all vehicles are fully stocked to minimize downtime and maximize productivity. We invest in the best equipment so our team can deliver the exceptional service our customers expect.

At SALT, we live our values daily by treating every customer and team member with love, respect, and integrity. Our commitment to excellence means we aim to deliver the highest quality HVAC, electrical, plumbing, and generator services with attention to detail and a spirit of humility. We understand the importance of a home and the pride people take in it, so we treat each service call as an opportunity to help homeowners protect and enjoy what they’ve worked hard for. We also make it a priority to bring fun into the workplace, fostering a positive environment that encourages teamwork and genuine connection. Through our nonprofit, SALTcares, we extend our mission even further — giving back to our community by installing HVAC systems and water heaters at no cost for families in need, living out our "SALT of the Earth" service model in real, tangible ways.

To serve our community and team members with love and integrity. Excellence, Humility and Fun.

SALT has been honored with several prestigious awards and recognitions, including:

• Best of Austin Electrician Winner for four consecutive years (2021–2024)
• Best of Austin Finalists for Best AC/Installation and Best Plumber in 2024
• Best of Austin Finalists in all 3 categories: Best AC/Installation, Best Electrician and Best Plumber 2025. (This isn’t released until May 9th when the next round of voting opens so SHHHHHHH until then)
• Best of Round Rock Winner for HVAC services (2024)
• Voted Best Place to Work by the Austin Business Journal (2023)
• Best Pick Reports Certified company
• Maintains an A+ rating with the Better Business Bureau (BBB)
• Active Round Rock Chamber Members and Round Rock Chamber Momentum Investors
• Proud Hutto Chamber Members

These recognitions reflect our unwavering commitment to service excellence, team culture, and community involvement.

What sets SALT apart is our heart-centered approach to home services. While technical skill and industry knowledge are standard expectations, we go beyond by prioritizing compassion, generosity, and integrity in everything we do. Our team members are not just experts — they are trained to listen, care, and make each homeowner feel valued and supported. Our nonprofit arm, SALTcares, also makes us unique: while many companies serve only those who can pay, we serve everyone in our community, regardless of financial status, because we believe a safe and comfortable home should be available to all. This balance of professional excellence and community-driven service is rare in our industry and defines who we are.

Yes, SALT offers remote work opportunities for office personnel, depending on departmental needs and role responsibilities. While most field roles require in-person work, we value flexibility where possible and aim to support work arrangements that help our team thrive.

SALT values the well-being of our team and promotes a healthy work-life balance through Monday–Friday schedules for most roles. While some on-call and seasonal weekend work may be required, we prioritize giving our team time to rest and recharge. We also offer paid time off (PTO), including a paid day off for your birthday after one year of employment, so you can celebrate and spend time with the people who matter most.

At SALT, we embrace an “all hands on deck” mentality during busy seasons. Everyone pitches in — from office staff to management — to ensure the workload is manageable and no one feels overwhelmed. We also provide continual coaching and real-time support to help our team stay focused, efficient, and encouraged through high-demand periods. We’re in it together, every step of the way.

At SALT, we respect and welcome team members from all backgrounds and are proud to foster a workplace where everyone feels valued and supported. We are fully compliant with EEOC standards and committed to maintaining an inclusive environment that encourages diverse perspectives, experiences, and voices. We believe our strength as a company comes from the diversity of our team and the unity of our shared values.

At SALT, our culture is built around our core values: Excellence, Humility, and Fun. It truly feels like family here, and the managers genuinely care about their teams in a way you don’t often see in other workplaces. As a family-owned and operated business, we are deeply committed to people and connection. Our team members are not just employees — they are valued family members who help create a supportive, positive, and enjoyable environment where everyone can thrive.

Absolutely. One great example is Tony, a member of our HVAC team who joined SALT after graduating from Skillpoint Alliance. Our recruiter had the privilege of meeting Tony while he was still in trade school, and it was clear from the start that he had both talent and drive. He began his journey with us as an Electrical Apprentice and has been with SALT for about a year and a half. Through hands-on experience, mentorship, and consistent growth, Tony is now preparing to test for his Wireman’s license — a major milestone in his career. Tony’s story is just one of many that reflect our commitment to growing talent from within and helping individuals build meaningful, long-term careers in the trades.

Yes, SALT is proud to support our team members in continuing their education and advancing their careers. We offer flexible scheduling for those pursuing additional study or certifications, and we actively encourage growth within each trade. For example, our HVAC division sends team members to offsite training and certification programs to help them reach the next level in their field. Across all departments — HVAC, plumbing, and electrical — we fully support technicians working toward advanced certifications and licenses, because we believe investing in our people is the key to long-term success.

At SALT, mentorship is built into our daily operations to support both professional and personal growth. For our technicians, we provide call-by-call coaching, ride-alongs, and one-on-one meetings with managers to offer real-time feedback, encouragement, and guidance. Our goal is to help every team member succeed — not just on the job, but in reaching their long-term career and personal goals. We believe in walking alongside our team every step of the way, creating a culture of support, accountability, and growth.

At SALT, we are committed to growing our team from within and providing clear paths for career advancement. We offer daily training for all trades — plumbing, HVAC, and electrical — to keep our technicians sharp, confident, and up to date with industry standards. In addition to hands-on learning, we provide ongoing professional development, including both onsite and offsite training opportunities, to support skill growth and specialization. Our company culture encourages internal promotion, so team members who demonstrate initiative, leadership, and excellence have the opportunity to advance into lead roles, management, or specialized positions as they grow with us.

While we do not currently have formal partnerships with educational institutions, SALT is actively involved in supporting local trade schools and high schools. Our team regularly speaks to classes, attends graduations, hosts booths at job and career fairs, and engages with students who are considering careers in the trades. We’re passionate about encouraging the next generation of skilled workers and making sure they know there’s a future waiting for them in plumbing, HVAC, electrical, and home services. Our goal is to be a trusted, supportive presence in the educational community and a resource for students exploring career paths.

It’s easy! Just visit www.callsalt.com/careers to view open positions and submit your application. We’re always looking for great people to join the SALT family!

The hiring process at SALT typically takes a few weeks. Here’s a breakdown of the stages:

1. Stage 1: Apply online at www.callsalt.com/careers
2. Stage 2: Complete the Culture Index survey
3. Stage 3: Schedule a video or phone interview
4. Stage 4: Schedule an in-person interview
5. Stage 5: Receive a digital offer letter
6. Stage 6: Accept the offer and complete a background check, drug test (for field staff), and MVR check

Once all screenings are cleared, we’ll schedule your start date. We aim to make the process clear and efficient as you move forward in joining our team!

During the interview process at SALT, you can expect to:

1. Meet with our recruiter to discuss your background and qualifications
2. Meet with managers to talk about the role, team dynamics, and our company culture
3. Review job duties and responsibilities, and learn more about our mission, values, and what it’s like to work at SALT

We aim to ensure you have a clear understanding of the position and how you’d fit within our team!

Our hiring process is designed to help us get to know you—and for you to get to know us! It includes the following steps:

1. Submit an application at www.callsalt.com/careers
2. Complete a Culture Index survey so we can better understand your strengths and work style
3. Participate in a video interview
4. Attend a face-to-face interview with management

We aim to make the process thorough, respectful, and aligned with our values.